A Round-up of Popular Applicant Tracking Software for Restaurants and Which One Is Worth Your Time When Hiring
Restaurants rely on applicant tracking software (ATS) to simplify hiring, onboarding, and payroll processes. While this tool can be a game-changer for hiring managers, it’s crucial to know that not all ATS software is user-friendly for Job Seekers.
Some can be quite cumbersome and may lead to a lengthy application process and a higher applicant dropout rate. According to SHRM, this can be as high as 92%!
In the hospitality industry, where hiring is challenging, you want to ensure that your hiring process is seamless for the applicant.
So here is our round-up of the more popular Applicant Tracking Software for Restaurants—which is worth your time.
Five Restaurant Applicant Tracking Software To Consider
Workstream
Workstream centralizes HR tasks, claiming to reduce labor costs and simplify operations while empowering the hourly workforce.
Many large chains and fast-food restaurants, including Taco Bell, Dunkin, and Jamba Juice, integrate with Workstream for their hiring needs, making it a preferred option for larger hospitality businesses.
Workstream Pros:
- Workstream offers the ability to post jobs to multiple job boards from their platform.
- The user-friendly product has applicant tracking tools, including communications, screenings, and background checks.
- Employers can enjoy post-hire tools like onboarding, team communications, and employee feedback surveys.
Workstream Cons:
- Workstream provides candidates with a typical ATS experience, which leads to a higher dropout rate when applying for jobs.
- The product integrates with prominent and generic job boards, not offering a tailored or focused hospitality audience.
- Workstream may not be the best fit for small—to mid-sized companies.
Paycor
Paycor is an established HR platform that modernizes people management. It claims to have over 30 years of experience helping 2.5 million users across 40,000 businesses in the U.S. Its product spans industries such as healthcare, restaurants, retail, nonprofits, and more.
Paycor Pros:
- Paycor provides HR & payroll services in a single platform.
- Their product automates talent sourcing and integrates with various job boards.
- Customers can enjoy onboarding and scheduling software for employee management.
Paycor Cons:
- Paycor isn’t tailored to hospitality hiring, which is unique and deserves a platform’s dedication.
- The software offers a typical ATS experience for candidates, increasing dropout rates when applying for jobs.
- Paycor has more features tailored to larger corporations than most hospitality businesses need.
ADP
ADP is a massive and well-known company that covers everything from applicant sourcing, tracking, onboarding, payroll, benefits, and more. They service small to enterprise businesses, which can be good or bad depending on your needs. As you can imagine, their software and solutions are extensive.
ADP Pros:
- ADP offers solutions for every employee lifecycle.
- Their solutions include decent time and attendance and workforce management tools.
- ADP provides extensive integrations, including all major POS systems.
ADP Cons:
- ADP is more tailored to enterprise business needs—small restaurants will be little fish in their vast pond regarding prioritization.
- They offer a typical applicant experience, making hiring more of a headache.
- As a more robust software solution, ADP can be cumbersome to navigate and train.
Workday
Compared to some of the more established brands we’ve covered, Workday is a newer ATS option launched in 2005. The site claims that, as a company, they’re different from other enterprise software because they’re curious enough to listen to their customers and adapt their products to fit their needs.
The product covers financial services, health care, manufacturing, public service, technology, and consumer industries like hospitality and retail.
Workday Pros:
- In addition to payroll, Workday offers financial planning tools that can be helpful for small to medium-sized businesses.
- They offer robust HR products for talent acquisition and employee management, with insightful reporting.
- Workday’s product is focused on integration and built to be compatible across your tech stack.
Workday Cons:
- Their products use terminology like “human capital management,” which is rather cringeworthy and suggests they don’t consider the applicant or employee side of the equation.
- It provides the traditional application process, which encourages higher dropout rates.
- Their software solutions are built to provide solutions across various industries and are not unique to restaurant hiring.
Poached Jobs
Unlike all the other ATS companies mentioned in this article, Poached Jobs is specifically designed to address the nuances of restaurant and hospitality hiring.
Poached offers employment solutions for both employers and employees in the hospitality industry.
A growing network of over 1,000,000 hospitality professionals looks directly on Poached for employment opportunities, unlike the other platforms that depend on other generic job boards.
Additionally, with a robust ATS, 70,000 hospitality businesses of all sizes turn to Poached to manage their entire hiring process in one place.
Poached Jobs Pros:
- A hospitality-focused applicant tracking tool to address common concerns when hiring for food service.
- Poached has direct access to the nation’s hospitality workforce, increasing application rates by 63%.
- Their product offers flexible solutions for local and national job promotion and affordable pricing models that work with businesses of all sizes.
Poached Jobs Cons:
- Poached focuses solely on talent acquisition and hiring processes, so you won’t find post-hire tools like payroll, but they can integrate with most 3rd party systems.
- With a dedication to quality over quantity of applicants, Poached may be too niche if you hire for roles outside the hospitality industry.
- For employers, Poached is currently only available on the web.
Poached Jobs is the ATS you need to invest in if you’re looking for restaurant hiring software. Their focus on the industry and dedication to both employers and workers create a better user experience and encourage higher application rates.
While Poached doesn’t offer extensive employee management tools like the other platforms, they are more likely to bring success in the initial hiring process. If you need a tool that provides onboarding, payroll, and employee management, we suggest integrating Poached with your tech stack to ensure you’re getting the best of everything!